Due to an ongoing bug with Canon accounting services and Windows 10, you cant print any documents from windows 10 apps. This will freeze the printer for everyone trying to print to it. The most common app to cause this is the new app called Edge, which is Windows 10 default browser.
This guide will show you how to change your browser to whatever browser you like (except Edge due to the reasons stated above).
First click start.
Then click settings.
Click Apps
Click Default apps
Scroll down to Web browser. You should see Microsoft Edge as the default browser. If you do not, you can skip this guide. You are safe to print.
You may now select your favorite browser. Do NOT select Microsoft Edge.
Click "Switch anyway" to confirm.
